Search by Popular Categories


  • Consumer

  • Commercial

  • Construction

  • Industrial

  • Oil & Gas

  • DIAMOND SPONSOR

COMMUNITY NEWS

Al Salam, BIBF partner for staff training programme

Aug 20, 2017 12:39 PM

Al Salam Bank-Bahrain has partnered with the Bahrain Institute of Banking and Finance (BIBF) to conduct a specialized training programme entitled Retail Banking Academy for the employees of the bank. The...

 View company Profile

Al Salam Bank-Bahrain has partnered with the Bahrain Institute of Banking and Finance (BIBF) to conduct a specialized training programme entitled “Retail Banking Academy” for the employees of the bank.

The programme will include six months of comprehensive courses delivered by international instructors covering topics related to various functions such as customer service, salesmanship, handling complaints with supreme care, staff leadership and management.

 The programme will further develop the Bank’s human capital skills, knowledge and service quality with a prime focus on enhancing customer’s banking experience.

Present at the signing ceremony held at the bank’s headquarter office in the Bahrain World Trade Center were Anwar Murad - deputy Group CEO of Banking at Al Salam Bank-Bahrain, Dr Ahmed Al Shaikh – director of the BIBF along with senior officials from both institutions.

“We are pleased to cooperate with the BIBF to provide the necessary training and development programs that forms a significant part of our strategy in bolstering our human capital calibre,” said Murad.

“Customer care is one of the utmost factors of Al Salam Bank’s success and this is in line with our commitment to continuously enhance our customer’s experience that complements our diverse selection of unique Shari’a-compliant products and services. The program will include a series of training courses, workshops as well as CMI advanced professional qualification level which is specifically designed to further boost our employee’s performance with the ultimate goal of meeting our valued clients banking needs.

“We would also like to extend our sincere appreciation to Tamkeen’s continued support to such program initiatives that ultimately results in generating value added career progression opportunities and economic development in the Kingdom,” he added.

Dr Al Shaikh said: “We are delighted to closely work with Al Salam Bank by providing a tailored training program that is in line with the Bank’s human capital development strategy. At the BIBF, we always encourage such initiatives by organizations like Al Salam Bank that emphasize the importance of developing their day to day banking activities for customers and by stimulating employees on how to apply the best customer framework practices.”

COMMUNITY NEWS

EXPERT TIPS: How to maintain healthy sugar levels during Ramadan Mar 28, 2024 09:23 AM

Diabetics have been advised to carefully manage their medication...

Exclusive Ramadan campaign on Nissan vehicles by YK Almoayyed Mar 28, 2024 09:15 AM

Y K Almoayyed and Sons (YKA), the exclusive distributor of Nissan...

Éloïse Harvey: Leading with confidence and compassion in industrial heavy machinery Mar 21, 2024 13:24 PM

As the chief executive officer of EPIQ Machinery, a top-tier equipment...

Solidarity Bahrain shareholders approve 25% cash dividend Mar 21, 2024 13:18 PM

Shareholders of Solidarity Bahrain, one of the largest insurance...

Solidarity Group Holding’s achievements highlighted Mar 21, 2024 13:14 PM

Solidarity Group Holding, one of the world’s largest takaful groups,...

Special Mercedes-Benz After Sales offer during Ramadan Mar 19, 2024 11:01 AM

During the holy month Mercedes-Benz After Sales is spreading joy...