Telecom provider Ooredoo’s state-of-the-art application continues to surge in popularity, reaching a total of over 350,000 users.
The complimentary service, redesigned and revamped in January, has added another dimension of value to customers by creating a go-to destination for service management and customer care.
Featuring a highly interactive user-interface, Ooredoo’s app caters to all with state-of-the-art functionality, and provides the ability to monitor consumption in real-time, and special promotional opportunities as well pre-sale offers. Customers can use the app to receive simple breakdowns of outstanding bills, upgrade their data plans, and make payments through secure channels.
Prince Thomas, director of Digital Marketing and New Business, said: “The 21st century customer expects a cutting-edge solution to meet their needs. For that reason, we designed the Ooredoo Oman app to be a gateway to digital-led data services. We are putting customers in firm control of their usage and enabling them with convenient access to our full host of services at all times.”
He added: “This approach has allowed us to introduce a variety of highly popular features including real time data use tracking, topping up data plans on the go that continues to allow customers to enjoy the internet and much more.”
The app continues to evolve with new features constantly added to meet evolving customer needs. The smart solution allows users to seamlessly make transactions, manage multiple phone numbers under one account, and access the benefits of the Nojoom loyalty programme. – TradeArabia News Service
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